FREE SHIPPING ON ALL U.S. ORDERS $75+

FAQ

Q: What forms of payment do you accept?

A: We currently accept Visa, MasterCard, Discover, American Express, and PayPal for all orders.

Q: Do you ship to APO/FPO addresses?

A: Yes, of course! Please ensure that the formatting for the address is 100% correct so that there are no issues when shipping your order.

Q: Do you ship your products internationally?

A: Absolutely! Whether you are overseas or across the border in the Canada, we ship to over 180 different countries! Shipping rates are calculated at checkout and vary by weight and destination.

Q: What is your return policy?

A: If you are not 100% satisfied with your purchase from Thin Blue Line USA you can return your item(s) for a full refund within 30 days of receipt of shipment for any reason. To make a return or exchange simply mail products to: Thin Blue Line USA/Returns, 4667 Freedom Drive, Ann Arbor, Michigan 48108. Please include a note with your name, order number and the action you'd like us to take. We'll fix the issue and ship you a replacement or grant you a full refund!

Q: What is your shipping policy?

A: We here at Thin Blue Line USA make it our goal to ship out your order within 24 hours from the time that your order was placed. All orders ship out from our Ann Arbor, Michigan warehouse. Depending on the shipping method that you choose, the order will arrive in 5-10 days (UPS Mail Innovations), 3-4 days (USPS Priority Mail), or 1-2 days (Express Mail). Rush Overnight guaranteed mailing options are available upon request. Shipping rates vary by order and are calculated at checkout.

FREE Shipping on orders $75+

Q: Is it safe to use my credit card on your site?

A: Yes! ThinBlueLineUSA.com understands that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access. 

ThinBlueLineUSA.com uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption of sensitive information, including passwords and credit card numbers, during your online transactions.

Q: I need assistance, how do I contact you?

A: To contact us simply email help@thinbluelineusa.com, call us at (248) 415-5537, or use our contact form by clicking here. We're happy to assist you in any way!